FAQ

 

  • PRODUCTS
  1. Are Yello Skincare products made in Malaysia?

Yello Skincare is a proud Malaysian homegrown brand. We offer skincare products with high-quality ingredients made and manufactured in Malaysia.

We aspire to be an establishment that provides safe and effective skincare, widely ranging from powerful acne solutions all the way to potent anti-aging treatments.

  1. Are Yello products safe for all ages?

Yes, all of our products are safe for all ages. However, we recommend always patch tests first before using our products.

  1. Are Yello products organic/all-natural?

As a brand, we aim to create and provide safe and effective skincare products that are well-researched that are designed to customize regimens for every skin type and concern imaginable.

  1. Are Yello products safe for pregnant women and lactating mommies?

Our products are safe for pregnant and lactating women. However, we always advise to consult with your doctor before trying any new products

  • ORDER & SHIPPING
  1. Where can I purchase Yello products?

You can purchase any Yello Skincare products from www.yelloskincare.com or from our authorized resellers, stockists, and agents

  1. What form of payment do you accept?

Currently, we are using ToyyibPay and accept online banking and card payment.

  1. How do I get free shipping for my order?

All orders above RM100 are eligible for free shipping (Within Malaysia only).

  1. Can I modify or cancel my order?

Once the order has been placed and processed, you will receive a confirmation email for your order. Therefore, you can’t cancel your order once it has been processed.

If you wish to modify your order, please contact us via WhatsApp as soon as possible after placing your order. We will assist with your inquiry accordingly. However, we cannot guarantee these requests will be accommodated especially during peak seasons.

  1. Does Yello ship internationally?

Yes, we do ship internationally. Do WhatsApp us for further inquiries.